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Help Center

Everything You Need to Know


What are the payment options?

All payment transactions on our website are completed via PayPay. If you do not have PayPal, you can check out with other payment options via our virtual shop on Reverb.

What is your return & refund policy?

Every turntable that we sell is sold "As-Is/As-Described" and cannot be returned unless it arrives in a condition different from how it was described or photographed. All sales are final.

What's with the 100 volt Japan Models? Will it work in the US?

As Denon is a Japan based company, there is a greater supply of 100v Japanese models than there are 120v US models. These turntables will work in the United States, but a 120v to 100v step down transformer is necessary to ensure proper function and improve longevity. Failure to use one will result in damaged internal electronics.

Do you work with Denon?

P2 Turntables is independent of Denon and has no affiliation with them.

Will you service my personal turntable?

Sadly, we do not offer this as a service. Between the shipment back and forth and the work that would be done to a project, the liability and risk is too great. We sincerely apologize but appreciate your understand with this question.

Do you do trades or trade-in's?

While we certainly appreciate the interest, we do not do any trades or trade-in's. The liability for trades is too great when factoring in shipping from location to location and the value being traded in cannot be accurately evaluated due to distance.

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